…in pursuit of control room best practice

Terms and Conditions


This website and its contents are subject to copyright. The site material copyright is owned by Australian Control Room Network Association Inc. – referred to as ACRNA – or in the case of some material, a third party. The site function and operation copyright are owned by ACRNA.

You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.


This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.

Included Trademarks and Registered Trademarks are Trademarks of their respective owners.


You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

ACRNA makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.

Neither ACRNA nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.


ACRNA cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release ACRNA entirely of all responsibility for any consequences of its use.

Third Party Sites

This site may contain links to third party sites. ACRNA is not responsible for the condition or content of those sites as they are not under ACRNA control. You access those sites and/or use those sites’ products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by ACRNA of the sites or the products or services provided on the sites.
ACRNA does not permit any linkages to this site without prior permission.

Applicable Law

This site is controlled by ACRNA. Your use of this site is governed by, construed and enforced in accordance with the laws of Queensland, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Queensland, Australia.

This site may be accessed throughout Australia and overseas. ACRNA makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.


ACRNA highly values the strong relationships it has with its members. The collection of data at ACRNA is being handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely and with proper regard to privacy. ACRNA does not disclose, distribute or sell the data we collect from our clients to third parties.

This site uses Google Analytics to identify your visit and to store statistical information about your country, web pages visited, and time spent on the site.

You may examine the ACRNA Privacy Policy for more details.

Payments & Refunds Policy


ACRNA obtains income only from payment of Individual and Corporate membership subscriptions. Payments will be receipted with an appropriate Tax Invoice / Receipt.

Services & Products

ACRNA is a networking forum and does not offer services or products as such.

ACRNA is a membership association set up to support members with a resource gathering, sharing and development forum, and to provide a network of individuals and corporates who want to actively participate in pursuing control room best practice. Membership of the Association provides those connections through the website, enables active participation in gathering, sharing and developing resources, and financial membership provides discounted registration to attend the annual conference.

Cancellations & Refunds

Individual Membership subscriptions may be refunded as follows:

  • Within 2 months of the payment: In full.
  • Between 2 and 6 months of the payment: Not refundable unless the member seeking the refund, or that person’s representative, presents reasonable grounds in writing to the Management Committee who shall not unreasonably withhold the refund and ensure the refund is made in full within a reasonable time.
  • After 6 months of the payment: No refund.

Corporate Membership requests for subscription refunds will be dealt with by the ACRNA President in consultation with the Corporate Member considering the reasons and implications of each situation.

Conference registration refunds will be dealt with according to the Refund Policy specific to the conference event, each of which will be published with the relevant Conference programme. The Cancellations & Refunds for each conference will be aligned with the event venues’ policies. The reason for this is that ACRNA is a member association in which members carry the risk.

Method of refund

ACRNA will make refunds in Australian Dollars to the account from which the payment originated if practicable, or to another bank account nominated by the refundee. Refunds will be accompanied by an appropriate Tax Credit Note.


ACRNA will deal with disputes according to its Rules of Association.

Dispatch & Deliveries Policy

ACRNA does not offer services or products as such and so has nothing of substance to dispatch or deliver.

In its Rules of Association, ACRNA confirms immediate registration as an Individual Member upon the conclusion of the Registration process. An automated confirmation email is sent to the email address registered by the member, and the Members Register is automatically updated.

When a Conference is launched, the registration portal is activated. Upon conclusion of the registration, an automated confirmation email is sent to the email address registered by the delegate, and the Members Register is automatically updated with the member’s selections as a delegate. It is the responsibility of the Conference SubCommittee to ensure registered delegates are given access to the conference proceedings and post-conference resources, and the registered delegates have their confirmation email as the event ticket of admission.

Corporate Memberships are negotiated and confirmed between the ACRNA President and the Corporate Member’s representative and recorded according to those commercial outcomes.

Platinum Corporate Members

Gold Corporate Members

Silver Corporate Member